SEMINOLE COUNTY GOVERNMENT
Florida's Natural Choice
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CONTACT INFORMATION

Administration Office
150 Bush Blvd.
Sanford, FL 32773
 
 
Animal Services
Phone: (407) 665-5201


Adult Probation
Phone: (407) 665-4603


County Addressing
Phone: (407) 665-5045


E-911 Administration
Phone: (407) 665-5911


Emergency Communications 
24 Hour Non Emergency Line
Phone: (407) 665-5100


Emergency Management
Phone: (407) 665-5102


EMS/Fire/Rescue
Administration Office
Phone: (407) 665-5175


Public Safety Director
Phone: (407) 665-5000
 




Public Safety


Emergency Communications

ROBERT DURANT, PROGRAM MANAGEREmergency Medical Dispatch 

The Seminole County, Department of Public Safety Emergency Communications Center provides centralized dispatch services for fire and EMS resources to all fire and Emergency Medical Services (EMS) agencies operating as a part of the Seminole County First Response System. These municipalities include Altamonte Springs, Casselberry, Lake Mary, Longwood, Oviedo, Sanford, Winter Springs, and the unincorporated areas of Seminole County.

The Emergency Communications Center is located in the combined Public Safety-Sheriffs Office complex located at 150 Bush Blvd. in Sanford, Florida.

E911 CenterThe Center operates a computer aided dispatch system that identifies and recommends for dispatch the nearest appropriate unit to an emergency. In addition, a traffic monitoring system displays real time video of major highways on monitors located in the Emergency Communications Center allowing Operators to actually see the incident and dispatch appropriate emergency equipment to the scene.

All Operators working in the Emergency Communications Center are certified Emergency Medical Dispatchers (EMD) and are trained to provide life saving instructions to callers during emergency medical situations.

The Emergency Communications Center also provides after-hours dispatch services for the Animal Services Division and other county operational departments and divisions.

911 Call TakerIn case of an emergency, citizens and visitors should dial 911 to access the nearest PSAP to their location where a 911 Call Taker will make the following statement:

"911, Do you need Police, Fire or Medical?"

You will be prompted for the following information:

Describe the emergency situation.

Locations of the emergency (Street address and nearest cross street).

The telephone number you are calling from.

Additional questions may be asked depending on the type of emergency. In the event of a medical emergency, an Emergency Medical Dispatcher (EMD) will ask specific questions and provide medical pre-arrival instructions while emergency units are enroute to the emergency scene.

"Emergency Communications is an approved facility for Veterans Training"