SEMINOLE COUNTY GOVERNMENT
Florida's Natural Choice
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CONTACT INFORMATION

Administration Office
150 Bush Blvd.
Sanford, FL 32773
 
 
Animal Services
Phone: (407) 665-5201


Adult Probation
Phone: (407) 665-4603


County Addressing
Phone: (407) 665-5045


E-911 Administration
Phone: (407) 665-5911


Emergency Communications 
24 Hour Non Emergency Line
Phone: (407) 665-5100


Emergency Management
Phone: (407) 665-5102


EMS/Fire/Rescue
Administration Office
Phone: (407) 665-5175


Public Safety Director
Phone: (407) 665-5000
 




Public Safety


Response

Emergency Operations Center: The Seminole County Emergency Operations Center (EOC) is the central command and coordination point for disaster preparedness, training, response, and recovery efforts for the County. The purpose of the EOC is to provide a centralized and specialized location to communicate, organize and manage natural or man-made disasters and make strategic decisions necessary to protect the residents and property of Seminole County.

Emergency Operations CenterThe EOC is staffed with personnel and equipment necessary to properly manage significant events. This includes the 3,525 square foot main room with two attached breakout rooms for amateur radio operations and Seminole Government Television (SGTV) communication. In addition, there are multiple EOC support rooms including a Policy Room, a Joint Information Center, two conference rooms, and a Citizen Information Hotline (3-1-1) call center. The main EOC room provides the working space for personnel to carry out their specific duties during any crisis. Seminole County’s EOC is organized using the National Incident Management System (NIMS) guidelines into Command and General Staff, 18 Emergency Support Functions (ESF) and Municipal Branch. Each ESF, municipality, utility provider, and the Orlando-Sanford International Airport provide staffing to improve communication and coordination during times of emergency.

Emergency Operations CenterEmergency Operations Center Systems:
To ensure all of the available information is transmitted into the EOC, the main room is equipped state of the art, computerized audio-visual equipment, Geographic Information System (GIS) mapping software, interoperable communications, traffic monitoring, satellite technology for redundant communications, and video cameras for live EOC streaming during activations. The room is also equipped with an emergency management resources tracking computer software.

The integration of all of these information and communications systems provides an essential on-site decision making platform plus an excellent training room for various applications. In the event of large scale disaster, the EOC is equipped with two backup generators, potable water for drinking, shower facilities, and dormitories.

Communication / Collaboration: The Seminole County EOC is co-located with Seminole County’s Emergency Communication Center. The Department of Public Safety and the Seminole County Sheriff’s Office operate a countywide E-911 system for unincorporated Seminole County and the seven municipalities. Interoperable communications is critical during a crisis event. Seminole County operates systems that will interface with all radio bands.

State Watch Office / Warning Point: Seminole County Office of Emergency Management coordinates response and coordination with the Florida Division of Emergency Management. All mass casualty, large scale, environmental, or technological events require coordination from State, Federal and local responders. The Office of Emergency Management manages the mobilization of these resources.

Emergency Warning / Notification: Seminole County Office of Emergency Management coordinates emergency warning and notifications through a multi-modal approach including, but not limited to NOAA weather radios, Civil Emergency Messages, Emergency Broadcast System, Emergency Alert System, electronic text/media notification, cable interrupt, and reverse calling systems. Seminole County Office of Emergency Management funds a reverse answering system to notify citizens of threats prior to a disaster. These warnings are sent via telephone to groups using GIS mapping or the entire County.

Storm Ready Designation: Officials with the National Weather Service in Melbourne, Florida awarded Seminole County the designation of "STORMREADY". This Storm Readynationwide program assesses the capability of a community to receive and disseminate severe weather information. The designation is only granted to those communities that have established a high degree of readiness for natural disasters such as hurricanes, tornadoes, and floods.