SEMINOLE COUNTY GOVERNMENT
Florida's Natural Choice
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CONTACT INFORMATION

 
Environmental Services

Utilities Division
Customer Service

500 West Lake Mary Blvd
Sanford, FL 32773-7499
Phone: (407) 665-2110
Fax: (407) 665-2019

Mailing Address
P.O. Box 958443
Lake Mary, FL 32795-8443

Water & Sewer Customer Service/Business Office -
E-mail
Phone:(407) 665-2110

One Stop Permitting -
E-mail 
Phone: (407) 665-2143

Utilities Engineering - 
E-mail
Phone: (407) 665-2024

Utilities Operations Division - E-mail
Phone: (407) 665-2135

After Hours Emergency
Phone: (407) 665-2767

Water Conservation -
E-mail
Phone: (407) 665-2121

Solid Waste Management Division
E-mail
1950 State Road 419
Longwood, FL 32750
Phone: (407) 665-2260
 



Environmental Services


Administration & Billing Division

Customer Service is our First Priority
Billing
Customer Service

The billing process begins with meter reading. These readings are then transferred electronically to our computer system where they are posted to the individual accounts. The Senior Staff Assistant then manually verifies the computer reports. She checks for high/low consumption, zero consumption, and other possible problems. These issues are addressed along with the final accounts (customers leaving our system) and new accounts (customers entering our system), before the bills are calculated and printed.

In 1986, we serviced approximately 9,000 customers. The bills were generated by computer, but each bill was hand sorted by zip code. In 2001, we serviced approximately 33,500 customers and their bills are sorted by zip code on the computer.

ADDRESS:
500 W. Lake Mary Boulevard,
Sanford, FL 32773-7499